Welcome to Naiyas Craft. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information
- Order Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order updates and important notifications
- Prevent fraudulent activity
- Comply with legal obligations
- Send promotional emails and offers (only if you opt in)
3. Payment Security
All payments are processed through secure third-party payment providers. We do not store your full payment card details on our servers.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings if preferred.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited information with:
- Delivery and courier partners
- Payment gateways
- Website and hosting providers
- Legal authorities if required by law
6. Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request data portability
- Object to certain processing activities
To exercise these rights, please contact us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our website contact page.
Thank you for trusting Naiyas Craft.