Welcome to Naiyas Craft. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.
Please read them carefully before using our website.
1. General Information
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision
- The information you provide is accurate and complete
- You agree to use the website lawfully and responsibly
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Services
All products displayed on our website are subject to availability.
As many of our items are handmade, slight variations in:
- Color
- Size
- Design
- Texture
may occur and are considered part of the uniqueness of handcrafted products.
We reserve the right to discontinue or modify products without notice.
3. Pricing & Payments
All prices are displayed in the applicable currency and may change without prior notice.
Payments must be completed at checkout using approved payment methods available on the website.
We reserve the right to cancel orders if:
- Payment is not authorized
- Fraudulent activity is suspected
- Incorrect pricing or product information is displayed
4. Order Acceptance
Once an order is placed, you may receive an order confirmation email. This does not guarantee acceptance of the order.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities purchased
- Request additional verification before processing
5. Shipping & Delivery
Shipping and delivery timelines are estimates and may vary depending on courier services and external factors.
Please refer to our Shipping Policy for detailed shipping information.
6. Returns & Refunds
Returns and refunds are subject to our Refund Policy.
Customized, personalized, and hygiene-sensitive items may not be eligible for return or refund.
7. Intellectual Property
All website content including:
- Logos
- Images
- Product designs
- Graphics
- Text
- Branding
is the property of Naiyas Craft and may not be copied, reproduced, or used without written permission.
8. User Conduct
You agree not to:
- Use the website for unlawful activities
- Attempt to interfere with website security
- Upload harmful or malicious content
- Misuse website information or services
Any violation may result in restricted access or legal action.
9. Limitation of Liability
Naiyas Craft shall not be held responsible for:
- Indirect or incidental damages
- Delivery delays caused by third parties
- Website interruptions or technical issues
- Losses resulting from misuse of products
Our maximum liability shall not exceed the amount paid for the purchased product.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described in the Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes arising from the use of this website shall fall under the jurisdiction of UK courts.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact us through our website contact page.
Thank you for choosing Naiyas Craft.